01
Explain SLIs, SLOs, SLAs, error budgets and toil
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FinOps Academy · Enterprise Assessment Center
SRE and Observability Assessment
Assess SLIs, SLOs, error budgets, telemetry, alerting, incident response, capacity and reliability engineering.
Objective: Demonstrate quantitative reliability thinking and the ability to convert incidents into engineering improvements.
Practical guidance
Assessment scope and competencies
02
Describe metrics, logs, traces, alert quality and service ownership
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03
Connect capacity, saturation, dependencies and graceful degradation
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Practical guidance
Scenario and practical challenges
01
Design alerts for a latency-sensitive customer journey
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02
Lead response to a cascading dependency failure
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03
Choose between reliability work and feature delivery using evidence
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Practical guidance
Scoring and evidence standards
01
Score signal quality, incident structure and remediation depth
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02
Require timeline, contributing-factor and action evidence
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03
Evaluate whether proposed controls reduce recurrence
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Practical guidance
Improvement and readiness plan
01
Create one service-level objective
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02
Build an incident-review template
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03
Repeat using a reliability game-day scenario
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