Define reliability
- ✓ Select user-centred SLIs
- ✓ Set realistic SLO targets
- ✓ Document measurement windows
Azure Academy · Production operations
Service Level Objectives
Use measurable reliability targets and error budgets to balance delivery speed and service health.
Cloud engineers, infrastructure architects and platform teamsOperational evidence required
Use error budgets
- ✓ Track remaining budget
- ✓ Adjust release risk when budget is low
- ✓ Review chronic reliability debt
Governance
- ✓ Publish ownership and reporting
- ✓ Review breaches and trends
- ✓ Avoid vanity availability numbers
Evidence standard
Do not mark this guide complete because a document exists. Completion requires reviewed configuration, test evidence, named ownership, known-risk decisions and a repeatable operating procedure.