GitHub Actions Academy · Production operations

Service Level Objectives

Use measurable reliability targets and error budgets to balance delivery speed and service health.

Developers, DevOps engineers and platform teamsOperational evidence required
01

Define reliability

  • ✓ Select user-centred SLIs
  • ✓ Set realistic SLO targets
  • ✓ Document measurement windows
02

Use error budgets

  • ✓ Track remaining budget
  • ✓ Adjust release risk when budget is low
  • ✓ Review chronic reliability debt
03

Governance

  • ✓ Publish ownership and reporting
  • ✓ Review breaches and trends
  • ✓ Avoid vanity availability numbers

Evidence standard

Do not mark this guide complete because a document exists. Completion requires reviewed configuration, test evidence, named ownership, known-risk decisions and a repeatable operating procedure.