Define reliability
- ✓ Select user-centred SLIs
- ✓ Set realistic SLO targets
- ✓ Document measurement windows
Platform Engineering Academy · Production operations
Service Level Objectives
Use measurable reliability targets and error budgets to balance delivery speed and service health.
Platform engineers, architects and engineering leadersOperational evidence required
Use error budgets
- ✓ Track remaining budget
- ✓ Adjust release risk when budget is low
- ✓ Review chronic reliability debt
Governance
- ✓ Publish ownership and reporting
- ✓ Review breaches and trends
- ✓ Avoid vanity availability numbers
Evidence standard
Do not mark this guide complete because a document exists. Completion requires reviewed configuration, test evidence, named ownership, known-risk decisions and a repeatable operating procedure.