01
List services and critical capabilities
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Terraform Academy · Skill Matrix
Team Coverage Matrix
Visualise primary, secondary and missing capability coverage across a team.
Objective: Reduce key-person risk and improve support resilience.
Practical guidance
Discover and define
02
Identify primary and backup owners
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03
Define minimum coverage
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Practical guidance
Execute and improve
01
Validate real operational experience
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02
Plan cross-training and shadowing
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03
Track leave and on-call exposure
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Practical guidance
Assure and evidence
01
Report material gaps
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02
Assign mitigation owners
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03
Review quarterly
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