01
Confirm scope, severity and recent changes
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Terraform Academy · Troubleshooting Center
First Five Minutes
Stabilise the situation and collect high-value evidence before changing anything.
Objective: Build a repeatable initial-triage discipline.
Practical guidance
Initial triage
02
Check health, dependencies and user impact
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03
Preserve logs, metrics and timestamps
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04
Apply only safe containment actions
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05
Create a working incident timeline
Apply this point to a real Terraform Academy design, delivery or operational scenario and record the evidence used to validate the outcome.